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Trico Conventional Blades - what to look for

Conventional Blades - what to look for

Trico Beam Blades - what to look for

Beam Blades - what to look for

Serviceable Arm Connections

Click an image below to watch a typical installation video.

Conventional Arm Types Specialty Arm Types
Small Hook 8x3mm Standard Hook 8x3mm Push Button Push Button
Standard Hook 9x4mm Standard Hook 9x4mm Push Button (Narrow) Push Button (Narrow)
3/16 Side Pin Large Hook 9x4mm Side Lock (Side Pin) Side Lock (Side Pin)
Pin On Arm Side Lock Pin on Arm (Side Lock) Side Lock (Short) Side Lock (Short)
7mm Bayonet 7mm Bayonet Pinch Tab Button Pinch Tab Button
2-Screw bayonet 2-Screw Bayonet Pinch Tab Pinch Tab

Why change wipers - Tell tail signs

  • The majority of things attended to when servicing vehicles are not visible to the owner.. 
  • The consumer cannot tell if the wheels have been off or the suspension checked for wear. They pay their bill and drive off.
  • The tell tale thing they will notice is the wipers. Once they leave they will use the washers and turn on the wipers.
  • They will notice if you have not serviced the wipers and washer fluid.
  • Wipers are one of the few ‘visible’ things that can be attended to when the vehicle is serviced.
  • Recognition of a job well done, wipers are something that the customer can ‘see’ has been attended to after their vehicle has been serviced, so get some recognition of a job well done.

Wiper servicing is critical

Wipers are critical

  • Worn wiper blades are dangerous. Wiper performance is critical to a car’s safety.
  • Wipers wear out and get damaged. Sunlight, oil and dirt reduce wiper performance. 

It’s a safety issue

  • 99% of driving decisions are based on vision.
  • When driving it is imperative to have a clear, unobstructed view of the road.
  • Top performing wipers and washer fluid will provide the clearest vision.

Change at every service

  • The weather on the day of the service should have no bearing on whether the wipers are serviced. The vehicle will see all four seasons before it next sees you again.
  • Most modern vehicles are serviced each 15,000 km or more, meaning 12 months between services.

Rear view is important

  • Don’t forget to check the rear wiper blade it’s important too.

Market Survey of workshop operations

Recent feedback from workshops

  • A typical workshop services 5 –8 cars per day (on average) excluding tyres or other mechanical repair work.
  • Around 4 out of 10 of vehicles on average have their wipers changed at service time (6 out 10 vehicles don’t have their wipers changed at the service time).
  • Less than 1% of wipers serviced at the service time, including the blade assembly.
    – 99% of wipers serviced, at service time, only include the Refill (not the Blade).
  • Majority of workshops prefer metal rail refills over plastic rail refills.
  • Less than 2 out 10 workshops use a windscreen washer additive when serviced.

Profit opportunity in the workshop - servicing wiper bladesTrico Mechanic

  • Is there a need for replacement wipers?
    Yes with every service. This is especially important with modern extended service intervals.
  • Where are cars serviced? At workshops.
    – Each workshop services an average 5 vehicles per day.
    – 1,500 services per workshop each year.
  • How much value is available?
    – Workshops x Car Services (if wipers are changed at each service).
    20,000 workshops across Australia.
    – 1,500 services per workshop.
    30 million car services annually .. and this should be wiper services too.

Profit opportunity in the workshop - your opportunity

Wiper sales are a potential gold mine.
Most customers visiting a service department need new wiper blades.

Wiper Sales Projection

  • The $7,920 for Refills or $23,760 for Blades is gross profit. What do you want?
  • Wiper Blades are also quicker to fit increasing workshop productivity.

Testing wiper assemblies in the workshopTesting Wiper Assemblies

  • Permanent set wiper refill allows the refill to ‘lay over’ on its side, significantly reducing its effectiveness.
  • On a conventional blade ensure that the rubber refill can move freely and that the rubber is kept in contact with the screen for the whole wipe.

Wiper Lay over

  • Worn blade assembly allows the refill to ‘lay over’ on its side, significantly reducing its effectiveness.
  • A wiper will not function effectively if the blade or the wiper arm is in poor condition.
  • Check the blades for worn and corroded joints or bent and twisted arms.
  • If there is 5mm or more excessive play of the wiper, blade assembly should be replaced.

Wiper Play

What to look for - clearing the screen

Signs of Wear on clearing the windscreen and simple solutions.

Excessive movement (of 5mm or more) across the wiper blade adaptor causing the blade to ‘wobble’ (like fish tailing) across the glass.
Solution: Fit a new blade including adaptor.


A twisted arm causing uneven blade pressure or a hardened blade rubber lacking flexibility.
Solution: Fit a new blade.


A dirty or damaged blade lip caused by tree sap, road tar or other foreign substance on the blade rubber.
Solution: If cleaning the blade doesn’t fix the problem, fit a new blade.


Excessive movement (of 5mm or more) across the wiper blade adaptor.
Solution: Fit a new blade including adaptor.

A worn blade causing greasy water to be spread across the screen.
Solution: If washing the screen and blade with detergent does not cure the problem, then fit a new blade.


Unwiped areas
Weakened arm spring or worn blade assembly.
Solution: Fit a new blade (and arm if necessary).

Unwiped Areas